AI leaders need to address public anxiety, not just opportunity

Transcript

Transcribed by machine (Whisper) from the episode’s audio, so a word may be off here and there.

1. 1:03:19

   As we wrap here, are there things that you are looking out over the next five years that you believe that you think nobody else believes yet? I mean, I think that, you know, in our industry, there's so much excitement around AI. I think it's so important that industry leaders pay a lot of attention to the anxiety around AI, because if you look at the public polling about what does a broad base subset of Americans think about AI, the majority of them are very worried about it. They're worried it's going to take their job. They're worried about its impact. And I think if you study these huge periods of technological transformation, which, as we discussed, have happened a lot in the past.

2. 1:04:00

   whether it's railroads, semiconductors, the internet, there's a huge amount of change that happens, not just technologically, but societally, politically as well. And so I think, you know, leaders, especially technology leaders at this moment in time would be very well served, you know, really listening to and hearing from the broader community, the broader American public, because I think it's going to take some really effective communication and some real forward thinking from the industry to navigate this period of time in a way that can bring the benefits of AI to the broader population, but it's going to require rethinking things like our education system, right, which was developed a hundred years ago for an industrial age that is nothing like, you know, what workers are entering today. And I think the more proactive

3. 1:04:45

   industry can be in solving these problems and the more attuned to the way people feel industry can be, I think we'll all be better off for it. You know, it's hearing you say that Palmer we're lucky speaking of Segundo here was giving an interview and the interviewer was asking him, are your kids going to go to school? And his answer was so, I've never heard an answer like this. That was so honest. He was like, listen, I'm a billionaire. Can I not figure out better ways with the technology today and the resources that I have to figure out how to educate my children in a way that's not the same as the last like hundred years. And I'm like, that's a really interesting framing for like how you think about it. And I, you probably think about it the same way. Like you have the resources, you are obviously on the bleeding edge of technology.

4. 1:05:30

   As you think about the next generation, whether it's your kids or otherwise, like you're probably like, all right, are there things that we can just like reimagine that have just not, that have been the way this, because they've been this way. They don't have to be that way. I think there's so much opportunity to do that. I think California is a great place to focus on it as well, because we have such incredible strengths in technology. We're the fourth largest economy in the whole world. But at the same time, we also have, you know, middling educational outcomes. We have the highest poverty rate in the country tied with Louisiana, the highest unemployment rate in the country. And so California has a lot of these big challenges that I think this community of innovators and technologists and, you know, the broader public

5. 1:06:14

   it can work together to solve. So I would love to see California, you know, lead not only in technology, but lead in, you know, thinking about ways to apply that to, you know, these broader societal issues. Can Snap's platform be a platform for learning by doing? I think that's a huge role that specs will play. I mean, that's one of the areas of greatest interest to us. I mean, if you look at on the job training, if you look at the ability to, you know, use AI to actually like solve problems in the real world, I think specs will be transformational. I love the notion of learning by doing it. I think it's the best way to learn and augmented reality can help make that a lot more accessible. So, Reid Hoffman did a Reid AI and he did a video interview of himself