Health questions account for 40% of Copilot queries

Transcript

Transcribed by machine (Whisper) from the episode’s audio, so a word may be off here and there.

1. 16:36

   Are there any markets where you think people should be paying attention to if they want to stay ahead in this AI race? What are the most exciting markets? I think by far the most exciting new market is medicine. I think at the moment, the quality difference between the top 10% and the bottom 10%, even in the United States, let alone the rest of the world, is unbelievable. The gulf is probably in order of magnitude.

2. 17:02

   It's huge. And again, that's going to completely collapse. because everybody is going to have access to medical super intelligence and it will cost 20 bucks a month. Like it is going to be remarkably cheap. Talk to me about what you just released, Harvard backed research, right? Within co-pilot, if I ask a medical question, how is it going to work? Exactly. So now, I mean, we find that like about 40% of our queries each week are health related. 40%? Yeah. Four zeros. Pretty remarkable. Like millions of people a day are asking health related queries. So we decided to really focus on improving the quality of the health answers. And part of doing that is that we ground the answers in citations from Harvard Medical, which is an amazing kind of gift to the world, like the most respected health institution.

3. 17:53

   And we also do the NHS in the UK, and we'll be doing other health systems over time. And so people now get really high quality, very reliable, pretty accurate. Sometimes it makes mistakes it's not you can't rely on it yet you always have to go see a doctor etc but if you think about it most of the time in a healthcare situation people are trying to make sense of a complicated technical set of language that they don't really understand they're probably anxious or worried so they want to repeat things lots of times they want to get it explained in a very simple way and sometimes they want help actually making a decision about who to go see so we also now have recommendations for physicians you could go see a doctor you could see a dermatologist you could see a physio and we will find someone that fits your uh preferences like you know maybe

4. 18:42

   you know you want to see a woman physio who specializes in sports massage because you're a cyclist and you want them to be local to your area and so we can make that recommendation Copilot does that directly inside of the app in chat. That is awesome. Yeah, it's so cool to see that taking off. I love that. I need to ask about my cholesterol levels. We're going to do this today.