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Founders · 4 min · Oct 12, 2025

A five-day supply chain created a cash and cost advantage

Michael Dell shortened inventory time from about 90 days to five while collecting customer cash faster than it paid suppliers.

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“And we figured out how to have like five days. I mean, it was crazy. It was like a massive advantage.”
Michael Dellat 1:03:57 · Founders
1:03:57

Takeaways Pro pick

  1. Shrink inventory and collect cash quickly to reduce capital needs.
  2. Dell's supply chain held about five days of inventory, versus rivals' 90.
  3. Fresher components meant lower costs and newer technology.

About this segment

Michael Dell shortened inventory time from about 90 days to five while collecting customer cash faster than it paid suppliers. That freed cash for growth and kept component costs lower.

Michael Dell

Michael Dell is founder, chairman, and CEO of Dell Technologies.

Founded Dell Technologies and committed $6.25 billion to investment accounts for 25 million American children.

  • David Senra, Host · Host, Founders

    Has read an entrepreneur's biography every week for Founders since 2016.

From “Michael Dell, Dell Technologies | David Senra”, Oct 12, 2025. Watch the full episode

Transcript

Transcribed by machine (Whisper) from the episode’s audio, so a word may be off here and there.

  1. 1:02:00

    And that, you know, gave us some of the capital we needed to continue to grow and expand. So can you explain how you stumbled upon the negative cash conversion cycle and why that was so powerful? Yeah. So, you know, we didn't have any capital, right? And so, you know, what we figured out was that if we could dramatically shrink our inventory and get paid from our customers faster and, you know, maybe not pay our suppliers, you know, instantly, pay them a little bit later, Then if you're growing and you have a negative cash conversion cycle, you actually generate a lot of cash.

  2. 1:02:48

    And so, you don't need as much capital to raise to be able to grow the company. You have a high return on capital. So, we started looking at the business that way. And, of course, we also – there was this really interesting thing where our competitors, who didn't really understand what we were doing, they had these elongated supply chains. They had distributors and dealers, and so they would have, you know, like 90 days of collective inventory from the time that they actually made the product to when it actually got to the customer.

  3. 1:03:25

    And you could actually understand this because if you opened up the computers, the chips had dates on them that showed the weeks they were made. Whoa. So, you know, it would say like 42.92. And that meant it was – that chip was built in the 42nd week of the 92nd year. And so, you could literally date how old the inventory was by opening these things up. But anyway, so they had like 90 days. in their collective supply chain.

  4. 1:04:02

    And we figured out how to have like five days. I mean, it was crazy. It was like a massive advantage. Now, the other reason this is important is because it turns out that the price of electronic components generally goes down, right? And, you know, it's a pretty predictable thing. And so, if our components are five days old and the competitor's components are 90 days old, well, theirs costs a lot more than ours do, right?

  5. 1:04:34

    And so, now you've got the structural competitive advantage. Now, another element of this is that you also have the freshest and the newest and the best technology. You're not selling the 90-day-old fish or bananas, right? You're selling the new chip, the latest capability. And so now you've got even another advantage. And then you've got this feedback loop because you're getting signal from the customers of, oh, I like this.

  6. 1:05:08

    I want that. Change this. And so you're able to create this dynamic feedback loop. So that was what we created, and it worked. And we kept iterating it and evolving it. The competitors, you know, they kind of dismissed it, and one of the best things was they just didn't understand it.