
Builder
Jamie Cuffe
Founder & CEO, Pace
Built AI agents that automate insurers’ back-office workflows, turning standard operating procedures into agent operating procedures.
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Real Alpha has cut 2 moments of Jamie Cuffe (Founder & CEO, Pace) talking, from an interview on TBPN published Jan 27, 2026.
What Jamie Cuffe said
- 1:20:20
Insurers spend $70 billion a year on back-office BPO
“we take these standard operating procedures, we convert them into what we call agent operating procedures.”
at 1:22:06 - 1:28:45
Insurance agents can learn repetitive tasks in legacy systems
“It's much more about, you know, take this repetitive task and fill out this form thousands of times.”
at 1:29:37
- 1:20:20