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Jamie Cuffe

Founder & CEO, Pace

Built AI agents that automate insurers’ back-office workflows, turning standard operating procedures into agent operating procedures.

Real Alpha has cut 2 moments of Jamie Cuffe (Founder & CEO, Pace) talking, from an interview on TBPN published Jan 27, 2026.

What Jamie Cuffe said

    1. 1:20:20

      Insurers spend $70 billion a year on back-office BPO

      “we take these standard operating procedures, we convert them into what we call agent operating procedures.”
      at 1:22:06
    2. 1:28:45

      Insurance agents can learn repetitive tasks in legacy systems

      “It's much more about, you know, take this repetitive task and fill out this form thousands of times.”
      at 1:29:37

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