A complete medical history can catch dangerous treatment conflicts

Transcript

Transcribed by machine (Whisper) from the episode’s audio, so a word may be off here and there.

1. 25:37

   Yeah, there's so much that we can do. But I do hear, I hear this story a lot from people who are really kind of taking a driver's seat and using chat in this way, putting all their information in one place. there are some people who actually just will always run um any new treatment or any new you know protocol that it goes comes from a doctor through chat just to just to double check and i've heard stories of people catching actually my former boss fiji simo has a story that she's told publicly about this where she actually caught a contraindication right before a treatment was about to be given and her story was like the attending was like oh my gosh i'm so glad you said that absolutely we should do this other treatment oh right and it wasn't because the attending wasn't smart and wasn't paying attention it was because like they literally didn't have

2. 26:15

   visibility into that part of the record oh so she found like a separate treatment that yeah yes the treatment that she was about to be given yeah would have had a really bad contraindication and she narrowly avoided it because she ran it through chat and chat caught it somewhere deep in her record it had that history of that's crazy yeah the indicator and then and i hear a story like this i mean that and that's like not a coincidence that you know my former boss had I hear stories like this all the time where either someone narrowly avoided a contraindication or they found a diagnosis that had eluded them for years.

3. 26:46

   I hear that version all the time. There's this mom, her name's Hillary Eaton. She just got written up in the Boston Globe. So she's kind of publicly telling the story of her daughter where years she spent trying to figure out what was going on. She obviously saw these symptoms, but didn't have an explanation until using the power of chat to figure it out. And now they actually have a treatment path.

4. 27:09

   Yeah, I think some of the similar... Like, you know, my mom, like, she had chemo before. So you can only have a certain number of radiation in chemo. So, like, I have records of, like, you know, whatever radiation she got before. Yes. So, like, in that 15-minute conversation, I have the doctor. Hopefully, we'll come here soon. I can actually tell them the stuff. Yes. Well, that's great. I hope that you are able...

5. 27:27

   That AI is helping you keep track of that in your sheet. Because those are the kinds of things that I think it's really helpful. They'll ask you in the moment. Like, when was the last time you blah, blah, blah? Or how much radiation, blah, blah? And you're like, I don't know. You can now ask AI real time. That's been really helpful for me for more basic things than that, even. You know, just like what was your latest blood pressure read?

6. 27:46

   I got a recent PCP appointment and my blood pressure was kind of low. She's like, did your blood pressure tend to run low? I was like, I don't know. Let's ask chat. Here's the last three readings. I just think it's so, it's just so helpful to have an encyclopedia on yourself. And let's talk about like... chat should be for clinicians and physicians so maybe you can like maybe we can build some empathy