Try Pro free

Behind the Craft · 3 min · Nov 8, 2026

Use a separate project and ask questions during appointments

Ashley Alexander keeps her father’s health information in an isolated ChatGPT project and uses it to understand unfamiliar terms during appointments.

The episode’s best minutes

Full analysis
  1. 25:34A complete medical history can catch dangerous treatment conflicts3 min
  2. 36:13Use a separate project and ask questions during appointments3 min
  3. 41:04Protect time for family by making caregiving non-negotiable4 min
  4. 4 more moments in the full episode
“the most useful thing though i've found is even just real time when i'm in appointments”
AAAshley Alexanderat 38:19 · Behind the Craft
38:19

Takeaways

  1. Isolate a loved one’s health information from your own.
  2. Get their consent before adding personal records.
  3. Ask AI to clarify terms as the doctor explains them.

About this segment

Ashley Alexander keeps her father’s health information in an isolated ChatGPT project and uses it to understand unfamiliar terms during appointments. That helps her follow the conversation and make better use of doctor time.

AA

Ashley Alexander

Ashley Alexander is VP of Product at OpenAI leading health.

  • Peter Yang, Host · Host, Behind the Craft

    Led product at Roblox, Reddit, Twitch and Meta for 10+ years.

From “OpenAI VP: How AI Changed My Family’s Fight Against Cancer | Ashley Alexander”, Nov 8, 2026. Watch the full episode

Transcript

Transcribed by machine (Whisper) from the episode’s audio, so a word may be off here and there.

  1. 36:16

    to this who are like caregivers or patients going through some of the stuff, like, do you have any kind of, like, what was the step-by-step advice that you have for them? Oh, good question. Okay. So as a caregiver, this is actually an area that I think there's a tremendous amount of opportunity for more for the technology to do. But at least as this product stands today, my tip would be, or at least what I do. I like your setup, by the way. I think your setup is a great, great example.

  2. 36:45

    I don't know if you do this for your shared project, but I've made the project that I use to manage my dad's health a siloed project. So it's like a project only memory setting. So when you set up the project, you have to do it, I think, when you set up the project. But if you go into sort of the top right drop down of settings, you toggle them out. Because most projects just generally just memory is shared across your whole account.

  3. 37:09

    Okay, because I don't have it by myself. What I do, why I do that is it's just kind of like a nice hard barrier to make sure if I'm talking about, you know, the latest diagnosis or the latest lab test or whatever, there's no chance then that chat will get confused that that might be mine. Oh, I see. Because I also talk about my own health with chat a lot. Got it, got it. So I think that's like, that's a helpful, I hear this also from a lot of parents that are trying to get advice on raising their kids or whatever, that this is a helpful sort of power user way.

  4. 37:37

    Okay. to make sure that that information is kind of um separate okay yep okay just a stylistic thing i don't know i i prefer it just to make sure there's no no chance of the the mingling of of memory yeah yeah that makes sense um and then i think i think what you're doing is a great idea because yeah because because of privacy and all that that's probably the fastest way you could have a nice knowledge store that's specific to a loved one um obviously with their consent get their consent um i get my dad's consent and sometimes you know if he if he doesn't feel comfortable i'll kind of redact personalized things if that's what he wants for my account whatever okay put his put you know the latest lab report in or whatever and i use it all the time the most actually and you know to help me understand what's going on yeah the most useful

  5. 38:23

    thing though i've found is even just real time when i'm in appointments yeah like as the doctor is sharing things with me a lot of time i'm using it to sort of real time like what does this mean for dad like what's the what question should i be asking right now like oh like like in person you just type type yeah well a lot of time there's a lot of telehealth these days um so but yes oh i would do it in person too but a lot of time we're dialed in um and i'll be kind of you know they'll mention a thing you know maybe a latest treatment or they'll mention some some some word that i don't know some acronym exactly um like you learn so much there's so many terms um of art that you know you wouldn't know i'm like what's a left wedge resection you know i didn't know when we were talking about lung um that's a type of surgery but you know it was really helpful for

  6. 39:09

    me real time to be asking and so i wouldn't have to waste the time with the doctor my dad would be asking questions i'd sort of side okay be educating myself and then i could i could make better use of the time um got it i don't know what tips do you have for you've been doing this a lot um i think um i think if you actually like a lot of people when they have these thumbs they don't like to