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“And I'm just like, oh, this is what we're doing now. It's like, no, let the customers tell the story.”
Amjad Masadat 31:34 · Lightcone
31:34

Takeaways

  1. Set a direction without announcing a sweeping strategy.
  2. Use customer behavior to identify the next product step.
  3. Infrastructure helps Replit get into customers' workflows.

About this segment

Amjad Masad favors a broad direction, then building incrementally from what customers attempt rather than unveiling a sweeping plan. Replit's infrastructure helps it get close to customers and spot the next step.

Amjad Masad

Amjad Masad is co-founder and CEO of Replit.

Co-founded and leads Replit, a browser-based coding platform letting anyone write and deploy code.

  • PG

    Paul Graham, Host

From “How To Build The Future: Paul Graham & Amjad Masad”, Nov 7, 2026. Watch the full episode

Transcript

Transcribed by machine (Whisper) from the episode’s audio, so a word may be off here and there.

  1. 30:34

    And you're the way AI flows into companies. Yes. I mean, that's gigantic. Yeah. Yeah. Gigantic. Yeah. You just have to make that be not vague because anybody can say that, you know, anybody listening to this. There's probably someone at IBM thinking, yeah, that sounds good. We'll see. We're the way AI flows into companies. Everything we've kind of popularized ended up being copied. Like you would probably have this idea of like idea to app fast and it's like only every Every startup that does like Five Pudding is like, that's their technology.

  2. 31:08

    But they're copying the old version of you. Yes. You're a movie and they're copying this frame from like six months ago, right? Yeah. That's how it needs to, like, you need to be constantly doing that. But this means replets in every company. Every company that has competitors that can't afford to just sit. Yes. That's the goal. That's astounding. Yeah. So how do you do this? I suppose gradually is the answer.

  3. 31:38

    Yeah, I think there's always this temptations of like for founders to kind of like come up with this big strategy, make a big news about it. And I'm just like, oh, this is what we're doing now. It's like, no, let the customers tell the story. Right. It's more like you have this general goal of where you want to end up. Yeah. But then you do it incrementally. Yes. And what are the increments? Individual things that come up with customers.

  4. 32:00

    But you know what you're looking for. Right. You know you're looking for a customer doing a certain sort of thing. Okay, let's help them out, and then everybody will be able to do this. Exactly. And you're in. That's the great thing. This is what, having done all that systems programming buys you. It gets you into the customers so you can see the increments of the new things you're doing. Yes. And like similarly, like how agent, replica agent for the outside world was this discontinuous moment for us internally was incremental in many ways.

  5. 32:31

    I think a lot of things that we're doing at some point, we were like, there's this discontinuous moment in how companies operate. It's so interesting. If you're the experts, if you're the insiders, things that seem like step functions for the rest of the world, you saw before the step and you see after. So it's smoother for you. It's smoother. And I think that's not all invention, but I think the history of invention, if you, you know, zoom in and kind of read the stories,